Solutions Engineer ( Work Location - Taiwan )
Liminal
- Taipei City
- Permanent
- Full-time
- Independently responding to potential and existing customers’ technical queries
- Delivering tailored demonstrations to match the different requirements of potential clients
- Understanding and communicating the wallet infrastructure requirements of the potential clients
- Providing in-depth technical presentations on new and existing product features to existing clients
- Working closely with the Business Development Directors and other internal stakeholders in the same or other time zones throughout the sales process like Onboarding team, Engineering team, Customer support, build out a rapport of seeking & providing timely support to each other
- Aiding the overall GTM strategy of the sales team in standardizing or templatising the solutions
- Gathering feedback from potential and existing clients on product improvements, and communicating the findings to the product and technical teams
- Develop and maintain guides and other technical documentations in collaboration with the internal stakeholders.
- Minimum 2+ years experience as an accomplished Solutions Engineer in B2B crypto/blockchain organizations.
- Prior experience in integration of Blockchain based wallet infrastructure or Web3 applications, is an added advantage
- Client facing experience is a must
- Talented in storytelling and presenting technical demonstrations.
- Capable of engaging in strategic and technical conversations at multiple levels of the organization.
- Able to communicate effectively technical knowledge and terminology to technical and non-technical audiences
- Confident, direct and concise communication and presentation skills
- In-depth understanding and hands-on experience at SOAP / REST APIs, Postman, SDKs, distributed systems, databases, and programming languages & tools like Python, Javascript, Typescript, Linux or Mac, CI/CD tools, GIT
- Understanding and knowledge of cloud platforms like AWS, Azure, is an added advantage
- Fluent in written and spoken in Mandarin and English
- Experience in blockchain wallet infrastructure and/or custody is not mandatory but will be preferred
- Experience with creating guides, architectural diagrams and technical documentation.
- Be able to work in fact paced and agile environment, and flexibility to adjust to the changing priorities
- Focused on self-development and quick learning to keep pace with organisational or macro level changes
As a team, we thrive to inspire and push you to live your dream and build a technology that challenges the status quo.We EnableLiminal is where crypto-native citizens live. We wish to make digital assets accessible, simple, transparent, and secure.AmbitiousWe are an ambitious team of individuals who are chasing the Big Hairy Audacious Goals (BHAG) and we work with full authority. There are no right or wrong decisions, but only timely or late decisions.
Thus, we execute with great speed. We think, we create, we deliver, and we drive innovation.Emotionally IntelligentSuccessful companies are built on strong and positive emotions, and we aim to drive this internally. Emotional intelligence leads to impactful results.
There may be tough days or even months, but we make sure we pull each other through a great and successful quarter. As a team, we celebrate even the small wins together.Goal-OrientedWe focus on the goal, and we ensure that the journey is fruitful too. We learn from each other’s experiences, whether success or failure, each chapter adds to a takeaway which is a useful lesson.
We share, express, and aim to achieve the planned outcome together as a team.AppreciativeAs a team, we are thankful to have each other's back. We are kind when we give feedback, and we take feedback positively. Liminal’s motivating culture to showcase one’s work, and share appreciation, sets us apart from others.Process DrivenSeamless workflow between the team is the secret ingredient. We take ownership of our work, and ensure its delegated with due diligence and automated in time.“It’s not about 500 people, but 500X people that makes the difference. And, this is what we follow at Liminal.”We Grow TogetherThis is the best time to join Liminal. We’re building a team that is shaping the future of secured digital transactions. This learning experience will not just enhance your professional profile, but also add value to your personal growth.Collaborative Work EnvironmentWe spend most of our time at work, finding answers to problems or building solutions, and hence it becomes imperative to ensure that we enjoy our time at work. We take pride in the lively culture that we have built at Liminal.