Process Support Engineer III - (E3)
Applied Materials
- Hsinchu City
- Permanent
- Full-time
- Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
- When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
- Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Master's degree in Chemistry, Materials Engineering, physics, or Optoelectronics
- 8-12 years of process experience in DDP tool
- Strong customer-facing skills and Project management skills
- Excellent communication skills in English and Mandarin