Brand Operations Excellence Manager
Bristol-Myers Squibb
- Taipei City
- Permanent
- Full-time
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .SummaryThe Brand Operations Excellence Manager is an individual contributor role. The role is responsible in mainly 4 areas: (A) 40% quantitative modeling and advanced commercial data analytics, (B) 30% primary market research, (C) 20% new products planning launch excellence and (D) 10% ad-hoc projects management.Key ResponsibilitiesQuantitative model and advanced commercial data analytics (40% of workload) Perform statistical analyses, data mining and predictive modelling to uncover trends and correlations. Build and design patient models/patient trackers across with marketing/finance by using innovative analytics, assist with establishing core analytical and data capabilities, standards, processes, and methodologies for the team. Business Intelligence: Proactively assess the relevant marketplace and its dynamics, customers and competitors through market research and secondary data. Provide an unbiased point of view on the performance of markets/brands, supported by facts and evidence. Actively connect with Asia/Global BI&A teams on advanced analytics like KDA (key decision analytics), and omnichannel analytics to understand the methodology and interpret results to local stakeholders. Work closely with SFE (sales force effectiveness), sales & marketing, finance and omnichannel teams to create Tableau 360-degree commercial dashboards to leadership key stakeholders. Collaborate with IT teams to develop & enhance data infrastructure, data pipelines & analytical tools for efficient data collection, processing and analysis Stay up-to-date with industry trends, best practices and emerging technologies English presenting & writing commercial insights results to Taiwan, Regional and Global key stakeholders. Primary Market Research (30% of workload) Lead primary market research, ensuring quality deliverables and that processes align with SOP. Closely connect with Commercial and Leadership teams and provide strategic recommendations based on market research insights, including integration with other data sources where possible. Project management of vendor assessment & due diligence activities for all market research consulting agencies. Support the standardization of vendor oversight requirements and reporting.New Products Planning Launch Excellence (20% of workload) Coordinate the engagement of the marketing, medical, market access and regulatory teams to ensure new products planning and launch deliverables are done on time. Ad-hoc Projects Management (10% of workload) Executive Communication: Collaborate with cross-functional team to prepare the budget plan and ad hoc analytics requests from senior management. Act as the Project Management Officer (PMO) role and be the contact person with global New Commercialization Model (NCM) team for future NCM rollout in Taiwan.Leadership Responsibilities
- Lead cross-functional team discussions, exploring the insights and solutions.
- Have the flexibility and willingness to be stretched and take on ad-hoc analyses and projects.
- Perform in-depth analyses on complex data and actual results; identify critical variance and communicate them to management with value-added suggestions.
- Seek opportunities and bring innovative ideas to further improve commercial operation.
- Manage remote vendors supporting data analytics and market research work.
- Eager to learn and have growth mindset.
- Always challenge for status quo
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.