外商銀行|Japanese Sales Assistant 日文業務助理 (高雄)
Adecco
- Cianjhen, Kaohsiung City
- Permanent
- Full-time
- Support Relationship Manager to achieve profit target via relationship management and promoting bank products including Loan, Deposit, FX, Derivatives and other Cross Sell products.
- Support the team leader in the delivery of relevant banking services to customers, in own coverage area to meet the department's revenue targets.
- Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team.
- Work in partnership with Compliance to understand local regulations.
- Work in partnership with Credit Risk Management Department on any credit issues associated with the deal.
- Respond to customer inquiries promptly and handle trouble shooting or complicated task.
- Coordinate with relevant Departments to ensure smooth processing of transaction and superior customer service while complying with internal procedures/regulations.
- Support Relationship Manager to obtain necessary internal approvals for new transaction, new accounts, renewal and deliver the product to the customers on time.
- Perform regular credit analysis, collecting information directly from customer as well as other sources and report in timely manner (including Borrower Rating Review) to avoid credit loss.
- Develop recommendations for continuous improvement of operational efficiency and support implementation.
- Assist in conducting operational activities in order to develop and maintain customer relationships.
- Excellent interpersonal skills in order to deal effectively and courteously with others.
- Good communication skills with the ability to influence others and sell products.
- Good stakeholder management skills to collaborate with other departments.
- Good understanding of local finance laws and regulations.
- Proficient in English(TOEIC 750 above)and Japanese (N2 above).