
Associate Director - Health Solutions
- Taipei City
- Permanent
- Full-time
- Exercises limited management authority; sets employee performance objectives, conducts performance reviews and recommends pay action.
- Defines team operating standards and ensures essential procedures are followed based on knowledge of own discipline.
- Adapts departmental plans and priorities to address resource and operational challenges.
- Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from senior manager.
- Works with complex or high-profile territory/account, products/services, sales or account management process;
- Develops professional expertise. Possesses an awareness of larger team/ department strategies and customer needs.
- Applies company policies & procedures and takes a broad perspective to identify solutions to resolve a variety of complex issues.
- Works on issues of moderate scope where analysis of situations or data requires a review of a variety of factors.
- Able to adapt broader policies & programs to meet the organizations business needs.
- Has a solid understanding of business, financials, products/services, the market and the needs of assigned accounts; may help develop colleagues' understanding; may be recognized as an expert in one area.
- Interprets internal or external business issues and recommends solutions/best practices.
- Has accountability for the performance and results of a team within own discipline or function.
- Decisions and problem-solving are guided by policies, procedures and business plan.
- Works independently, with guidance in only the most complex situations.
- Provides technical guidance to employees, colleagues and/or customers.
- Constantly identifying valuable clients and where the biggest opportunities exist, developing client relationships positively influencing sales and client retention.
- Positive Net Promoter Score from clients and regularly review value proposition to increase overall partnership position.
- Uses knowledge to provide consultative advice and recommendations within specific functional areas.
- Possesses advanced analytical, technical and problem-solving skills and abilities.
- Typically possess at least a few years of business experience, with intermediate knowledge of functional area.
- Align with internal resource to create market and sales strategies
- Accurate and timely input of leads and pipelines in required internal platform.
- Reviewing all out-going client documents including but not limited to renewal contracts, client workshop communications/decks.