Project Handler II

• Learns how to determine project scope, develop a preliminary plan of investigation, and determine project specifications such as cost, time, and sample requirements.
• Assists in analyzing client input, available supplemental data, and product construction.
• Projects may include travel to conduct or witness tests at client sites.
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements, as directed.
• Follows up on contacts from clients, as directed.
• Assists in addressing client concerns and resolving client issues.
• Provides technical assistance to clients in reference to product inspection and follow-up services.
• Assists in establishing appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
• Notifies client of any areas in which the product is not in compliance with UL requirements or of any changes in project scope or specifications.
• Coordinates laboratory activities by assisting in preparation of data sheets and instructions to technicians.
• Learns to establish completion dates.
• Coordinates administrative aspects of project management, as directed.
• May serve as Project Handler of record as assigned.
• Communicates project status and results to clients through frequent contact and by preparing reports.
• Assists in preparing Follow-Up Service Procedures and information pages.
• Integrates continuous improvement concepts and techniques into all aspects of the job.
• Assists in resolving engineering issues associated with Variation Notices.
• Learns to analyze and report on the acceptability of the variations.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

• Some University education in a related discipline.

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