Senior Account Strategist, Google Customer Solutions (English, Mandarin)

Google

  • Taipei City
  • Permanent
  • Full-time
  • 22 days ago
Google welcomes people with disabilities.Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in sales, business development, advertising, account management, marketing, or consulting, or 3 years of experience with an advanced degree.
  • Experience in working with advertisers, agencies or clients.
  • Ability to travel up to 20% of the time as required.
  • Ability to communicate in English and Mandarin fluently to engage with clients in the region.
Preferred qualifications:
  • Experience in working with advertisers, agencies or clients, and collaborating with C-level stakeholders.
  • Knowledge of traditional and online marketing strategy and tactics across all digital advertising products.
  • Ability to build narratives and utilize storytelling as an engagement strategy.
  • Ability to assess and solve customer needs by sales techniques, including questioning, managing objections and engaging promotions.
  • Ability to exhibit thought leadership and executive functioning within the digital marketing space.
About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Responsibilities
  • Develop customer’s business by driving product adoption and growth.
  • Work towards goals while prioritizing and delivering customer experience to Google's agencies and advertisers.
  • Implement ways to improve agency and customer relationships and share performance enhancing suggestions.
  • Carry business growth and productivity goals and drive in-quarter business growth and product adoptions.
  • Provide advice and help advertisers get the return on investment in their advertising by working in a consultative role.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a disability or special need that requires accommodation, please let us know by completing our .

Google