Business Function:Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Description:l Income document review/calculationl JCIC checkingl CDD check / Fraud checkl OD renewal reviewl Phone verification with customersl Incomplete document follow-upl Appeal case handlingl Card limit adjustment reviewRequirement:l Bachelor degree or abovel Familiar with Microsoft word and Microsoft excel.l Basic English reading & writing abilityl Patience and able to work under pressurel License of 信託/衍生性金融商品 is a plus.