Are you looking for a new role where you can be yourself and accomplish your best work? Look no further. At Asurion, our teams work collaboratively to innovate and serve customers while ensuring employees succeed and feel valued.We don’t just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.Who is the UX/UI Designer?We’re looking for a multidisciplinary creative who thrives at the intersection of design, storytelling, and user experience. Whether you're a copywriter pivoting into UI, a marketing designer with a gift for narrative, or a freelancer seeking a more stable team-based role, this could be the perfect fit.You’ll collaborate closely with a senior design lead in Singapore and cross-functional teams across the region. You’ll help shape and execute go-to-market (GTM) strategies for device protection products — turning concepts into beautifully crafted visuals, messaging, and user experiences.This is a hands-on role for someone with strong UI fundamentals, a knack for visual storytelling, and the copywriting chops to bring clarity and persuasion to everything from buttons to banner ads.What are the key responsibilities?UI/UX & Visual DesignDesign clean, intuitive, responsive user interfaces (web/mobile)Create wireframes, mockups, and high-fidelity designs using FigmaPrototype and iterate based on user and stakeholder feedbackDesign digital assets like banners, product pages, emails, and decksElevate the look and feel of client and sales presentationsCreative Writing & MessagingShape product narratives that resonate with customers, partners, and internal teamsWrite compelling copies, headlines, product descriptions, and GTM messagingTranslate strategy into storytelling across multiple touchpointsEnsure messaging is clear, persuasive, and on-brand in both Chinese and EnglishBrand & Communication StrategyCollaborate on evolving our brand identity and tone of voiceSupport cross-functional teams (sales, product, marketing) in aligning visual and written communicationEnsure consistency across product, marketing, and client materialsPresent ideas and creative work clearly to stakeholders and iterate effectivelyHelp solve creative problems by listening, asking intentional and solution-oriented questions, and clarifying goalsRemote & Cross-Team CollaborationWork independently with high accountabilityStay proactive and communicative when working across time zones and functionsCoordinate with regional teams, primarily across Taiwan and SingaporeHere’s what you’ll bring to the team:3–5+ years of experience in a design, content, or brand role (agency or in-house)Strong portfolio showcasing UI/UX, graphic design, and copywritingProficient in Figma; basic prototyping a plusFamiliarity with Adobe Creative Suite (Illustrator, Photoshop) is a bonus, not a mustStrong attention to detail and able to deliver high-quality work under pressureFluent in both Chinese and English — written and spokenComfortable working autonomously while collaborating with a remote teamPreviously freelanced or worked across varied projects? Great — we value adaptability and creative ownershipLooking for a stable, long-term opportunity where you can grow your impactHow we can take care of you:Join a non-hierarchical, fast paced and inclusive team – we foster a work culture where employees are valued, regardless of their background, level or position.Be a part of something bigger – we are constantly evolving within a startup framework, cultivated and supported by the backing of a large global organization.Boost your career through our culture of learning. Take advantage of tailored opportunities for personal growth as you build your personal development plan with your People Leader.Connect with the local team through team building, town halls and group trainingGive back to the community through the partnership with our local charity partnersGet to know us:Our journey has taken us from a small startup to the biggest tech care company in the world. We’ll continue to evolve, but our integrity and commitment to our customers and partners will stay the same. With offices worldwide and working with respected companies you’ve heard of and whose products you love, Asurion’s 24,000 employees and counting deliver a seamless, award-winning customer experience to our nearly 300 million customers, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as a best place to work.
