System Engineer

Novotech

  • Taiwan
  • Permanent
  • Full-time
  • 1 month ago
Job Description:The System Engineer (SE) is responsible for effective provisioning, installation/configuration, operation, documentation and maintenance of systems hardware, software and related infrastructure. This role may also be the first point of contact for user, workstation and ICT support within one of Novotech's branch offices.The SE participates in technical research and development to enable continuing innovation of Novotech IT systems and infrastructure. This individual ensures that system hardware, operating systems, software systems, cloud services and related IT procedures comply with all relevant requirements and policies.This individual will support the helpdesk team in triaging issues and will be responsible for any issues that the helpdesk team escalates to the systems team.This SE will work with both the Senior Systems Engineer and IT Systems & Infrastructure Manager with technical issues in the initiation and planning phases of key IT and company projects. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development to production by performing operations activities within the project life-cycle.Minimum Qualifications & Experience:
  • Proven experience as a System Administrator/ IT Generalist
  • Excellent Chinese and English communication skills
  • Office 365, ADFS, DirSync and Microsoft Azure administration
  • Windows 2012-2019, Active Directory, GPO, OU management
  • IT security experience with a good awareness of penetration and vulnerability
  • Comprehensive LAN WAN networking experience.
Responsibilities:
  • Engineering of solutions for various project and operational needs;
  • Install new / rebuild existing virtual or physical servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements;
  • Install and configure systems such as supports infrastructure applications or Asset Management applications
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups;
  • Ensure a secure networking environment by monitoring and reporting security breaches and any unauthorised data access;
  • Installing and managing workstations / servers / telephony systems to meet needs of end users and business requirements;
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect.Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.About Us: Novotech has offices in 11 geographies across the region, and site partnerships with key medical institutions.Novotech provides clinical development services across all clinical trial phases and therapeutic areas including: feasibility assessments; ethics committee and regulatory submissions, data management, statistical analysis, medical monitoring, safety solutions, central lab services, report write-up to ICH requirements, project and vendor management. Novotech obtained the ISO 27001 certification which is the best-known standard in the ISO family providing requirements for an Information Security Management System. Together with the ISO 9001 Quality Management system, Novotech aims at the highest IT security and quality standards for patients and biotechnology companies.About the Team: Novotech is a leading Asia-Pacific biotech specialist CRO and consists of two operating brands, Novotech and PPC. Novotech is a clinical CRO with labs, phase I facilities, and drug development consulting services.It has accumulated experience in over 3,700 clinical projects, including Phase I to Phase IV clinical trials and bioequivalence studies. Novotech is positioned to serve biopharmaceutical clients conducting clinical trials in Asia and globally.As of September 30, 2021, Novotech had over 2,750 FTEs across 11 geographies in Asia-Pacific, the United States and the UK.

Novotech