Informatics Technical Specialist

Abbott

Taipei City
Permanent
Full-time

20 days ago

JOB DESCRIPTION:Main Responsibilities:

Strategic:

-Become a trusted advisor to customers-Identify customer needs, propose solutions, and resolve problems-Provide feature/ product enhancement input based on customer feedback-Maintain and assume accountability for a culture of high customer service

Operational:

-Execute project work plans with a focus on timely completion & risk mitigation-Track and report on assigned project aspects on a regular basis-Configure and integrate products to customer specifications; deliver training-Provide customer support assistance, as needed-Revise and keep up to date, all project documents and systems of record-Participate in team and customer meetings effectivelySkills & Experience Required:-Bachelor or Master degree in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines-2~4 years of relevant experience installing, configuring and/ or maintaining diagnostics laboratory informatics applications-Sound understanding of diagnostics laboratory workflows and related technologies-Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories-Hands on experience implementing, configuring, training and supporting one or more laboratory information systems mentioned above is highly desirable-Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently-Technical proficiency with general business applications such as MS Office, MS Project/ SmartsheetThe base pay for this position is N/AIn specific locations, the pay range may vary from the range posted.JOB FAMILY: Field ServicesDIVISION: HIAC Core LabLOCATION: Taiwan
Taipei Hsien : Building H2ADDITIONAL LOCATIONS:WORK SHIFT: StandardTRAVEL: Not specifiedMEDICAL SURVEILLANCE: Not ApplicableSIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott

Apply Now