Associate 协理

• Client Needs Identification & Relationship Management

• Serve as the day-to-day point of contact for clients, proactively managing inquiries and anticipating needs.
• Engage with clients to understand their key business priorities and people-related risks, and provide tailored recommendations to address their HR and risk management challenges.
• Conduct background research on client organizations, including business performance and acquisition history, to support client discussions and deepen contextual understanding.

• Project Acquisition & Scoping

• Translate client needs into project opportunities by clearly articulating how Mercer solutions can help achieve business goals.
• Collaborate with internal teams to scope appropriate project approaches, including data requirements, timelines, and key deliverables.
• Serve as the client contact for project initiation, data submission, and clarification of Mercer’s methodologies.

• Project Delivery & Analysis

• Manage the end-to-end project workflow, ensuring timely and high-quality delivery of consulting solutions.
• Analyze client data to extract insights, trends, and implications, and translate findings into meaningful narratives and recommendations.
• Lead or assist in the preparation of client presentations and reports, using models and benchmarks to support conclusions.
• Coordinate internal project teams, lead meetings, track deliverables, and monitor scope changes.
• Supervise and review the work of junior consultants, including data validation and quality checks.

• Bachelor’s degree in Human Resources, Business Administration, Economics, Statistics, Psychology, or a related field.
• Master’s degree (MBA or HR-related field) preferred but not required.
• Minimum 6-8 years of experience in HR consulting, internal HR/rewards, or a client-facing professional services role.
• Proven experience managing or supporting rewards-related projects (e.g., compensation benchmarking, job evaluation, incentive design, salary structure development).
• Experience interacting directly with clients and leading project workstreams is preferred.
• Strong knowledge of total rewards concepts, including compensation strategy, benchmarking, job architecture, and pay-for-performance design.
• Proficient in Excel and PowerPoint; ability to manipulate large datasets and develop client-ready presentation materials.
• Solid analytical thinking and ability to derive insights from complex data.
• Strong communication and client management skills, including the ability to translate technical content into business language.
• Experience with project management tools and methods, including timeline tracking, stakeholder management, and team coordination.
• Ability to manage multiple projects in a fast-paced, deadline-driven environment.
• Comfortable working independently while also collaborating in a team-based environment.
• High attention to detail, quality, and client expectations.
• Professional fluency in English and Mandarin (spoken and written).
• Willingness to travel occasionally for client meetings or project delivery (if applicable).

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan