Product Quality Manager
DuPont
- Taoyuan City
- Permanent
- Full-time
- Maintain and strengthen quality standards for processes in all aspects related to product manufacturing.
- Identify & implement improvements to the business quality methodology. Accountable for overall quality including influencing Manufacturing, Quality Control, Fab, Raw Material, & Engineering activities which affect the quality of the product.
- Responsible for ensuring those techniques shown to improve Quality (Failure Mode & Effect Analysis, SPC, robust Root Cause Analysis & Change Management processes, etc.) are in place and effective.
- Key Quality stakeholder in the product design/development process, setting quality requirements for new products. Participate in continuous improvement of the processes that govern product development.
- Set up KPI’s for measuring performance against the objectives and present those KPI’s at internal management meetings.
- Implement appropriate quality controls for specific products - implement specifications, control limits & trend rules in SPC software.
- Prepare qualification plan for changes led by quality team; help design qualification plan for changes owned by other functions.
- Oversee all quality issues regarding both products shipped out from the factory and the production process within the factory. Investigate and resolve customer quality and performance complaints.
- Respond to customer requests regarding specification improvements and information on product manufacturing process (control plans, process flow, quality systems, etc).
- Perform internal quality audits.
- A minimum of BS degree in a technical discipline such as Chemistry, Materials or Engineering. Advanced degrees will be a plus.
- 5+ years’ experience working in the semiconductor or semiconductor materials industry in a technical role (such as Engineering, R&D, Quality, Semiconductor Fab.)
- Thorough understanding of raw material and product chemistry along with analytical and functional characterization methods.
- Demonstrated success resolving technical challenges in a time-critical situation
- Experience working with customers or suppliers outside DuPont on technical projects such as raw material or product development, improvement projects, or problem resolution.
- Effectively communicates verbally and written communications to team members and management on all aspects of program activity
- Working knowledge of Quality management skills such as SPC, FMEA, DOE, Six-sigma and use of statistical software such as JMP/Minitab