NanoPort Manager
- Hsinchu City
- Permanent
- Full-time
- Lead groups of scientists and individual contributors to facilitate multiple projects, ensuring financial achievements are reached.
- Conduct skip-level meetings with management staff reports, leading team financial and project achievements and results.
- Train and mentor group leads in technical proficiencies and career development, potentially serving in a site leadership role.
- Lead technical demonstrations and develop demonstration protocols, delivering customer training on demand and mentoring new application scientists.
- Support system installation and acceptance tests, assist in developing standard methodologies and optimizing alignment processes.
- Develop technical content for sales and marketing, supporting R&D testing projects and integrating customer feedback into product development.
- Conduct system benchmarking and ensure systems are demo-ready, developing and implementing system benchmarking protocols.
- Assume all technical proficiencies of the professional track, making decisions that require choosing between multiple options and developing new solutions to resolve complex problems.
- Coordinate the implementation of Practical Process Improvement tools to drive group efficiency, leading teams of scientists typically assigned to a specific functional area.
- Lead project blocking issues at core team meetings, engaging staff to gain customer approval, and potentially tackling a leadership role at the department level.
- Serve as a subject matter authority with deep knowledge of multifaceted aspects of electron microscopy and analysis, providing mentorship to team members.
- Implement and optimize advanced electron microscopy techniques to support research and development projects.
- Make detailed observations and analyses to resolve issues, detailing and presenting test results effectively.
- Plan and lead PPI initiatives to drive continuous improvement, leading projects with supervision and managing project timelines and deliverables.
- BS in chemical engineering, biochemistry, biology, or a related field with 8 years of experience.
- MS in a related field with 6 years of experience.
- PhD in a related field with 3 years of experience, supervisory experience required.
- Address customer concerns not handled by group leads.
- Lead workflow demonstrations for customers, including detailed explanations and addressing technical questions.