Investigations Manager, SIS

• Conduct investigations into concerns, allegations or risk events involving criminal conduct, dishonesty or deliberate breaches of policies or regulations. Conduct inquiries as part of SIS proactive reviews or other initiatives.
• Ensure relevant stakeholders and appropriate senior management are kept informed of relevant investigative developments.
• Support Significant Regulatory & Government Investigations (SRGI) as required.
• Support eDDA (eDiscovery and Date Advisory) requests as required.
• Support data analytics development and dissemination as required.
• Provide investigation related information to appropriate Country / Regional Committees and attend as required.
• Manage relationships with local law enforcement agencies.
• As required, attend court cases, and coordinate the provision of responses to search warrants, local production orders, court orders, request for information from regulators or law enforcement agencies.

• Develop and execute investigative strategies in accordance with the Group Investigation Standard, Practice Notes, Group Speaking Up Policy & Standard, Legal requirements, and Regulatory requirements.

• Aware and understand LCS (Legal, Corporate Secretariat and Shared Investigative Service) purpose: Bold, Collaborative and Strategic.

• Responsible for the Management of Disclosure and Referrals, Investigations, Mandatory Escalation and Data Management.

• Lead through example and build the appropriate culture and values.
• Support the provision of trainings on how to conduct investigations.
• Conduct lesson learned meetings among team members, hold roundtable talks and collect feedback openly.

• Conduct risk assessments on concerns and allegations through the lifecycle of an investigation, comply with mandatory escalation requirements and recommend appropriate actions to mitigate risk or minimise financial losses.
• Conduct thematic reviews to identify common themes or trends, and share observations with relevant risk owners.

• Conduct investigations in accordance with the Group Investigation Standard and Practice Notes.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Business and function representatives
• HR
• Compliance
• Legal
• Financial Crime Compliance
• Audit
• Risk

• 6 years investigative, compliance, intelligence, consulting or audit experience.
• Demonstrated ability to run end-to-end investigations or relevant reviews.
• Excellent communication skills.
• Relevant degree holder, or comparable experience.
• Native speaker fluency in Cantonese.
• Business proficient English language speaking and writing skills.
• Excellent judgement. Excellent collaborative and team playing skills. Diplomacy, empathy and a ‘can-do attitude’. Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed.
• An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity. Independence, creativity, resourcefulness and resilience.
• Must possess ability to assess risk, strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.

• Knowledge of banking systems.
• Knowledge of law enforcement practices.

• Manage Conduct
• Manage Risk
• Business Partnering

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Standard Chartered