Project Quality & Safety Lead - Wanda OCS
- Taipei City
- Permanent
- Full-time
- Be the independent voice of the customer in the project organization.
- Act as interface with the Customer quality and safety teams
- Attends to CSS interview (Customer Satisfaction Surveys) with Customer Director and PM, supports & monitors action plan.
- Establish, document, implement, maintain, and continuously improve the Project Quality Management Plan (PQMP) and ensure its proper application during contract execution in accordance with contract requirements, and Alstom processes.
- Contribute with structured techniques (e.g., FMEA) to the criticality assessment of Alstom’s solutions (system and sub-systems) and services to ensure the right level of safety and quality assurance as well as inspection activities for all identified CTQ (Critical to Quality).
- Guide project teams in understanding Quality contributions to the project.
- Be the interface in the Project Team for all Project Quality aspects (Engineering (EQ), Industrial (IQ) and Supplier (SQ)).
- Manage, coordinate, and synchronize the community of all quality métiers supporting the project execution (system and sub-systems, PUs).
- Ensure project core team awareness of project quality plan and its deliverables, regularly reporting on progress and support achieving the required level on quality competencies.
- Support project audits, reviews and approval of supplier quality systems and audits compliance (upon customer request).
- Support the project team and the PM to prepare DFQ gate reviews & follow up related action plans.
- Report quality and safety alerts and manage Non-conformities and Safety issues.
- Ensure quality of the technical modifications (Change Requests CR) made during the project ensuring compliance to the design change process and quality of implementation of the technical modifications and analyze financial implications (Cost of Non-Quality CoNQ)
- Ensure that safety assessment is correctly implemented (i.e.: safety review) and prepare safety authorization.
- Control project processes and deliverables compliance through inspection and audits - to authorize presentation/ delivery to customer.
- Facilitate problem solving during project execution phase to ensure timely management and reduce the costs of non-quality (8D, QRQC, REX)
- Ensure that the relevant stakeholders are included in Customer issues solving process (if needed).
- Implement an effective corrective and preventive action system.
- Provide support for periodic progress reporting through quality indicators and identify improvement opportunities.
- Depending on local organization, PrQSM could also oversee Industrial Quality, QMS and SQ activities.
- Mandatory Certification: Valid Quality Certificate issued by the Public Construction Commission of the Executive Yuan.
- Minimum 4 years and above Quality experience in Metro projects.
- Prior experience in customer-facing roles is required.
- Bachelor and above degree in engineering with management background.
- Rigor, communication, knowledge of Quality standard and quality tools.
- Collaboration and team working.
- Fluent in both English and Chinese.
- Enjoy stability, challenges and a long-term career free from boring daily routines.
- Collaborate with transverse teams and helpful colleagues.
- Utilize our hybrid working environment.
- Steer your career in whatever direction you choose across functions and countries.
- Benefit from our investment in your development, through award-winning learning.
- Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).