Customer Success (Sales) Manager

Zenyum

Taipei City
Permanent
Full-time

1 month ago

About ZenyumZenyum is one of Asia's largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.We are backed by some of the world's best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to create a place that you will want to show up for every single morning, and create products that make you smile more.Join us in our mission to spread smiles across Asia!Customer Success (Sales) ManagerTake charge and build Zenyum into one of Asia's fastest growing consumer brands. As the Customer Success Manager for Taiwan you take ownership on leading ambitious growth and achieving sales revenue targets. Measure outcomes every day and iterate your strategy where necessary. Ensure our customers always wear a smile when thinking about Zenyum, by building the most charismatic and best-converting sales organization in Taiwan.You are a fit for this role, if you:

Have previously worked as Sales Manager and able to strategize, motivate and lead a team to reach ambitious sales targets
Live and breathe sales ambition whilst delivering stellar customer experience
Are a leader that takes ownership of KPIs, and effectively drives weekly, monthly and quarterly strategies to achieve sales objectives
Highly data and performance-oriented, highly process driven, and optimize your approach for conversion flows and CAC
Able to implement first principle thinking when breaking down problems and provide solutions together with multiple stakeholders
Understand the synergy of working collaboratively across teams - After Sales, Marketing and Product
Able to hold deep understanding and full visibility into the sales pipeline at every stage and effectively utilize levers and tactics
Understand that making people engage with your brand is 50% empathy and 50% process - and you effectively can bring both to the table
Are a natural-born-communicator and genuinely enjoy interacting with people on a daily basis, convincing them of Zenyum's innovative approach
Bilingual in Mandarin and English
Have ambition from here to Mars and want to build the best sales organization in the region.

Your benefits upon joining include:

Join the Team of one of the most ambitious and fastest-growing startups in Southeast Asia
No cold-calling, but empathy-driven personalised sales process
Learning about all aspects of communication, building the foundation for fame and fortune
Execute your vision for Zenyum's Sales strategy across South-East-Asia
Work with top-talent, ready to take on one of the fastest growing and most innovative sectors in healthcare
Be rewarded with highly attractive salary & growth prospects (competitive salary and commission, fast promotion track based on performance)

About ZenyumZenyum is the newest innovation in dental care. We believe everyone deserves an affordable, confident smile. We provide 3D-printed Invisible Braces, produced under the highest quality standards, to the rising Asian middle class. Zenyum matches professional dentists with cutting-edge technology and offers our patients treatment at an unbeatable cost.We are a team of experienced internet entrepreneurs and doctors, and are backed by some of the world's best venture capital, including Sequoia Capital India. We believe in rigorous processes and high accountability towards ourselves to deliver the highest quality standard for our patients. As of today, we are live in four markets and are expanding across Asia and India within the next months.Become part of Asia's biggest success story in dental care.

Zenyum

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