外商銀行｜Japanese Sales Assistant 日文業務助理 (台北)

• Support Relationship Manager to achieve profit target via relationship management and promoting bank products including Loan, Deposit, FX, Derivatives and other Cross Sell products.
• Support the team leader in the delivery of relevant banking services to customers, in own coverage area to meet the department's revenue targets.
• Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team.
• Work in partnership with Compliance to understand local regulations.
• Work in partnership with Credit Risk Management Department on any credit issues associated with the deal.
• Respond to customer inquiries promptly and handle trouble shooting or complicated task.
• Coordinate with relevant Departments to ensure smooth processing of transaction and superior customer service while complying with internal procedures/regulations.
• Support Relationship Manager to obtain necessary internal approvals for new transaction, new accounts, renewal and deliver the product to the customers on time.
• Perform regular credit analysis, collecting information directly from customer as well as other sources and report in timely manner (including Borrower Rating Review) to avoid credit loss.
• Develop recommendations for continuous improvement of operational efficiency and support implementation.
• Assist in conducting operational activities in order to develop and maintain customer relationships.

• Excellent interpersonal skills in order to deal effectively and courteously with others.
• Good communication skills with the ability to influence others and sell products.
• Good stakeholder management skills to collaborate with other departments.
• Good understanding of local finance laws and regulations.
• Proficient in English and Japanese(TOEIC750 and JLPT N2 above).
• Banking experience required.

Adecco