Investigations and Data Escalations Lead (APAC)

Uber

  • Taipei City
  • Permanent
  • Full-time
  • 1 month ago
The Global Public Safety Response Team (PSRT) consists of highly motivated professionals who are responsible for providing data to law enforcement and public safety agencies. PSRT deliveries seamless, globally aligned operations and decision making to 'drive community safety, safeguard our data and deliver actionable insights'.The Data Escalations and Investigations Lead (I&DE) is responsible for providing enhanced technical support to Specialists responding to complex data requests. They will play a role in overseeing training and driving growth and development of data investigations within the APAC and Central Operations (CO) team.What You'll Do
  • Respond to data escalations from Specialists, answering complex data questions and providing technical support to the APAC and Central Operations PSRT members
  • Identify and assess new data sources and investigative techniques that can be shared with the team
  • Assist with the development and delivering of training to APAC Public Safety members, both the Response and Liaison team.
  • Make timely decisions on data to be released to Law Enforcement
What You'll Need
  • 4+ years of professional experience in Trust and Safety, investigations and/or intelligence analysis roles
  • Strong data analysis skills with at least an immediate ability in SQL
  • Strong fluency in English
  • Critical skills: organizational excellence, proactivity, meticulous attention to detail, and strong stakeholder management.
Preferred Qualifications:
  • Technical investigations experience with an ability to extract data and use technology to support an investigation
  • Ability to make decisions based on limited information
  • Work independently with minimal direct supervision
  • Advanced degree in criminology, cybercrime, and/or data analytics, is preferred
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

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