
Software Engineer (SPTS)
- Hsinchu City Jhubei, Hsinchu County
- Permanent
- Full-time
- Support SPTS division software team with troubleshooting, CIP implementation, technical info consulting.
- Communication with customer tool owners, IT and Automation teams.
- Coordinate with Technical Support and Customer Service teams on issue escalations.
- Manage resolution plans with customers, in alignment with the SPTS division software team.
- Collection and analysis of diagnostic data.
- Actively involved in root cause fault analysis.
- Reporting out on software quality metrics.
- Experience of SPTS 200mm/300mm equipment, including Factory Automation integration
- Experience of equipment software/hardware support and troubleshooting
- Good knowledge of 200mm/300mm Automation related SEMI standards
- Self-motivated and can work independently
- Competency in communication, teamwork, problem solving and customer focus
- Mandatory to be able to communicate technically in local language and English.
- Major in EE/ME/CS or engineering related degree.
- Over 3 years working experience at SEMI conductor industry
- Knowledge/experience of PVD/Etch process over 2 years is a plus