【美商顧問公司】Senior Value Added Client Service Representative
- Taiwan
- Interim
- Full-time
職缺類別：經營/人資類
工作待遇：面議(經常性薪資達四萬元以上)工作內容：
Work closely with client for accurate and timely labor pension, national health insurance, labor / employment
insurances and tax (national taxes and regional taxes) related calculation
Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and
accurate, timely and professional manner.
Maintain client relationship to improve client's satisfaction
Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, labor pension, national
health insurance, labor / employment insurances, Individual Income tax policy, HR processes etc. independently.
Maintain internal services procedure manuals and business process documents
Participates in testing and validation of services and system upgrading
Assist Client Service Manager in reviewing and improving services processes and procedures
Participates in Clients meeting to provide expert professional Service advices.
Be capable of offering mentoring to new VA CSR.
Play as a general service advisor on-behalf of Team.
Assist Client Service Manager in providing Training to internal operation teams when necessary.
Support in SOC Bachelor degree or above in HR Management, Business Administration or related
With 5 years + hands on Payroll & Lodgement experience, or HR professional particularly in the area of C&B
and labour law
Be familiar with salary structure, employment, Statutory benefit., payroll and tax rules
Good command of spoken and written English
Professional attitude, efficient, and attention to details
Good team spirit, communication and interpersonal skill
Good computer skills particularly in Excel, and Word
Good Team Player
Enjoy collaborating with Cross Function to win together職務性質：行政職管理責任：無休假制度：依公司規定需輪班：否可上班日：不限需求人數：1 ~ 1人工作條件接受身份：上班族、二度就業工作經驗：2~3年學歷要求：專科、大學科系要求：不拘語文條件：英文(聽：流利、說：流利、讀：流利、寫：流利)擅長工具：EXCEL、Outlook、Word、PowerPoint工作技能：稅務申報、薪資結算需有身心障礙證明：否聯絡人：張志菁EMAIL：melissa.chang@carewell.com.tw
怡東人事顧問