【搜尋引擎龍頭IT外包美商 - Inventory Technician 】 (雙北市多區 / 供應免費午餐 / 外商機會敲門磚 / 資訊相關應屆畢業歡迎 )

• Assist with inventory and asset management, conference room preventative maintenance, and e-recycling
• Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction
• Help to ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.
• Deploy and recover laptop and desktop images
• Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing
• Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
• Assist with utilizing Inventory Data management software to maintain inventory accuracy and workflow
• Contribute to large scale global projects as needed
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

• 0 to 2 years' related experience and/or training; or equivalent combination of education and experience
• Excellent written and verbal communications skills
• Ability to work in a large team with minimal supervision
• Capable of providing an outstanding user experience
• Basic Inventory or IT knowledge
• Ability to excel in a fast paced work environment
• Ability to make sound decisions when faced with competing priorities
• Results oriented and can identify the steps to be taken to achieve objectives

• Past business operations exposure
• Some customer experience background or familiarity

Adecco