
(Sr.) Manager, Process Support Engineer - PDC
- Hsinchu City
- Permanent
- Full-time
- Engage with key customers (e.g., TSMC) to identify high-value problems and co-develop solutions in optical inspection and yield enhancement.
- Drive the adoption of new inspection technologies through demos, evaluations, joint development programs (JDPs), and new product introduction (NPIs).
- Collaborate with internal teams to influence product roadmaps and ensure alignment with customer needs.
- Lead and mentor a team of Process Support Engineers, providing technical guidance, training, and performance development.
- Oversee on-site support activities including system installation, troubleshooting, and optimization of inspection tools.
- Analyze complex process issues using DOE and statistical methods; deliver clear, data-driven recommendations.
- Manage resource planning, activity forecasting, and ensure high-quality execution of customer engagements.
- Master’s degree in Physics, Materials Science, Electrical Engineering, Chemical Engineering, or a related field.
- Minimum 10 years of experience in the semiconductor industry, with at least 5 years in a leadership or people management role.
- Hands-on experience with optical inspection tools is required.
- In-depth knowledge of defect detection, yield enhancement, and advanced logic process integration; experience in advanced packaging technologies is considered a strong plus.
- Proven ability to lead technical teams, manage complex projects, and collaborate with cross-functional stakeholders.
- Excellent communication skills in English, with the ability to engage effectively with both internal teams and senior-level customers.