【新北市五股區】美商化工材料大廠-Sales Support& Product Specialist《週休二日》
ManpowerGroup
- Wugu, New Taipei City Taipei City
- Permanent
- Full-time
- 職務編號: 4561
- 更新日期: 2024-04-12 15:29:02
2. Coordinate with appropriate groups all special requirements to include product configuration, testing and shipment dates for orders
3. Work with other departments to successfully resolve customer issues in a timely fashion
4. Handle customer correspondence via phone and email
5. Determine the best plan for each client, up-selling, cross-selling and overcoming objections
6. Assesses basic needs of customer and suggests alternative products/services
7. Resolves product/service problems
8. Price setup, and maintenance
9. Document upload (COA/SDS/SGS/Product Traceability and so on)需求條件 / Key Requirements1. Clear and thorough understanding of World Class Customer Service
2. Ability to create a “cared for” customer atmosphere
3. Good verbal and written communication in English and problem solving skills
4. Team player with positive attitude
5. Computer competencies including: MS Outlook, Word, and Excel