Sr. Technical Support Engineer (Wifi)

Michael Page

  • Taipei City
  • Permanent
  • Full-time
  • 13 days ago
  • Apply easily
  • A growing MNC with strong business performance
  • Attractive benefits
About Our ClientMy client is a networking product MNC with strong performance.Job Description
  • Work closely with engineering team to handle escalated cases
  • Resolve complex issues and identify customer issues
  • Provide feedback to clients and follow up after that
  • Ensure case schedule and documentation
  • Provide suggestion on product quality improvement process knowledge
The Successful Applicant
  • 7+ years of working experience in application engineer or customer support in Wifi or networking industries
  • Familiar with L2, L3, and TCP/IP networking protocols
  • Familiar with WLAN security
  • Fluent in Mandarin and English
What's on Offer
  • A growing MNC with strong business performance
  • Attractive benefits
ContactNick WeiQuote job refJN-042024-6397250Phone number+886 2 8729 8222

Michael Page