Sr. Technical Support Engineer (Wifi)
Michael Page
- Taipei City
- Permanent
- Full-time
- A growing MNC with strong business performance
- Attractive benefits
- Work closely with engineering team to handle escalated cases
- Resolve complex issues and identify customer issues
- Provide feedback to clients and follow up after that
- Ensure case schedule and documentation
- Provide suggestion on product quality improvement process knowledge
- 7+ years of working experience in application engineer or customer support in Wifi or networking industries
- Familiar with L2, L3, and TCP/IP networking protocols
- Familiar with WLAN security
- Fluent in Mandarin and English
- A growing MNC with strong business performance
- Attractive benefits