Field Process Engineer 3
Lam Research
- Hsinchu City
- Permanent
- Full-time
- Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems.
- Setup and complete experiments, collect data and generate reports for both internal and external distribution. Will develop new processes for new applications at customer sites on existing Lam equipment.
- Initiates escalations, quality investigations and PRs. Developing relationship with process engineers in other regions, especially those running like applications.
- Performs application related Project Management, which includes:
- Plan, conduct and technically direct moderately complex projects.
- Define problems and objectives, develop approach, analyze results and provide recommendation for new and existing Lam equipment.
- Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges.
- Design and complete DOE evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades.
- Develop new processes for small variants to existing customer applications.
- Present technical and marketing materials to a high standard.
- Any other duties as assigned by the immediate supervisor.
- Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands
- Professionally represent the company to the customer.
- Utilize knowledge of company's product lines and services to keep existing / potential customers informed when new/additional needs are identified.
- Can support process projects and manage customer and product group to drive to closure
- Provide technical instruction and mentoring for Engineer levels 1 and 2.
- PhD in Electronics, Chemistry, Physics, Material Science or related field. Prior experience preferred but not required; or
- MS with 3+ years of relevant work experience; or
- BS in Electronics, Chemistry, Physics or related field with 5+ years of work experience
- Use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
- Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detail
- Excellent communication and customer relations skills.
- In-depth understanding and working knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
- Technical knowledge of Lam equipment (Etch / Deposition / Clean)
- Problem solving and decision making
- Excel, PowerPoint