Client Relationship Manager (Group insurance)

Taipei City
Permanent
Full-time

1 month ago

Company: MercerDescription:We are seeking a talented individual to join Mercer Marsh Benefits. This role will be based in Taipei. This is a hybrid role that has a requirement of working at least three days a week in the office.We will count on you to:

Performs tasks related to the quoting, binding and servicing of new and renewal accounts to assist with serving clients.
Helps develop new products by keeping management aware of client's needs.
Assists with responding to client requests for information, coordinating with other departments as necessary, and clearing with Broker.
Updates more senior-level Brokers and Supervisors on issues, progress etc, regularly and upon request to assist the Broker with serving clients.
Assists in the timely production of placement slips, cover notes, and policies and in tracing payment and collecting of premiums to provide quality deliverables to clients.
Maintains business relationships to better serve clients
May analyze financial statements for all industries with specific knowledge of each industries unique financial metrics.

What you need to have:

Bachelor degree or above, majoring in insurance studies is preferred.
3 years and above working experience in general insurance industry
Preferably in a client-facing role working closely with underwriters, preparing presentations, negotiating terms with insurers.
Act as a first point of contact within service team for day-to-day insurance queries and be proactive in servicing and anticipate any issues at an early stage.
Fluency in both Chinese and English - Both verbal and written

What makes you stand out:

Excellent communication and written skills in English and Chinese
Strategic thinker with ability to take ownership, prioritize work, and meet deadlines with can-do attitude.
Highly motivated and a team player with good stakeholder management skills.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh McLennan

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