ALYST, Home Advice Specialist, Consumer Banking, Consumer Banking Group

• Conduct in-depth analysis of customer needs and financial situation to recommend suitable home solutions
• Collaborate with internal teams (e.g., mortgage, wealth management) to deliver seamless and integrated customer experiences
• Stay updated on market trends, regulatory changes, and product offerings to provide accurate and timely advice
• Contribute to the development of new home-related products and services to meet evolving customer needs
• Maintain strong relationships with customers and proactively address their queries and concerns

• Strong analytical and problem-solving skills to understand customer needs and provide tailored solutions
• Excellent communication and interpersonal skills to engage with customers effectively
• Ability to work collaboratively with cross-functional teams and stakeholders
• Proactive, adaptable, and committed to delivering exceptional customer service
• Proficient in the use of relevant financial and customer relationship management tools

DBS Bank