
Enterprise Technical Program Manager
- Taipei City
- Permanent
- Full-time
- Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you.
- Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role. Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate.
- Clearly and thoughtfully communicate issue status to the customer and to internal senior executive teams.
- Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.
- Regularly communicate executive level program report status and key issues to management.
- BS/MS Engineering or Computer Science or equivalent experience
- 8+ years in High-Tech industry with a focus on Technical Program Management, preferably supporting third-party CSPs/OEMs.
- Proven deep customer savvy born of performing complex programs, especially with strategic customers with large datacenter deployments with Tier-1 OEMs or CSPs.
- Technical savvy, including server hardware development, network topologies, network interfaces and datacenter qualification/deployment.
- Supreme leadership skills across broad and diverse functional teams.
- Strong analytical and problem-solving skills to address complex technical challenges.
- Solid experience in working with large CSPs/OEMs/ODMs for system integration, development and deployment with ambitious timelines and/or constrained resources.
- Comfortable defining and driving complex program with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
- Consistent record of handling multiple CSPs/OEMs customers and programs across worldwide geographies and time zones.