Clinical Operations Manager (COM)
- Taipei City
- Permanent
- Full-time
- Own and manage country and site budgets, including forecasting and reconciliation.
- Lead the development, negotiation, and completion of Clinical Trial Research Agreements (CTRA).
- Oversee clinical research-related payments and ensure timely reconciliation at study close-out.
- Maintain financial systems and ensure compliance with FCPA, DPS/OFAC regulations.
- Manage country-level submissions and approvals for assigned protocols.
- Develop and translate local language materials, including informed consent forms.
- Liaise with IRB/IEC and regulatory authorities.
- Ensure quality and compliance across assigned protocols.
- Collaborate with cross-functional teams (CRM, CRA, CTC, Finance, Legal) to meet country deliverables.
- Align timelines with regional operations and support local vendors.
- Manage clinical and ancillary supplies, import/export requirements, and insurance processes.
- Maintain accurate country-level data in clinical and financial systems.
- Influence internal and external stakeholders to meet budget and payment timelines.
- Partner with internal departments and external vendors to ensure successful trial execution.
- 5–7 years of clinical research experience.
- Bachelor’s degree in Business, Finance, Administration, Life Sciences, or a related healthcare field.
- Fluency in English and the local language.
- Strong experience in clinical project management and coordination.
- Deep understanding of clinical, regulatory, and financial systems and metrics.
- Extensive knowledge of local regulatory environments and approval processes.
- Excellent communication, leadership, and negotiation skills.
- Ability to manage multiple protocols and deliverables simultaneously.
- Comfortable working in remote and virtual environments.
- Strong financial acumen and understanding of accounting procedures.
- Proven organizational and problem-solving skills.
- Demonstrated leadership behaviors: Ethics & Integrity, Customer Focus, Results Orientation, and Collaboration.
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others