
Technical Engagement Manager (RAPID)
- Hsinchu City
- Permanent
- Full-time
- Co-work with BU and Service teams to execute PSA objectives.
- Customer Engagement: Defines and executes customer specific product penetration, positioning, and market share strategies. Develops relationships with key customer technical buying influences and has a deep understanding of leading-edge photomask fabrication process and photomask related inspection/metrology technology.
- Collaborates with the RAPID Marketing and Engineering teams to develop/position/deliverdifferentiated product value and resolve customer issues.
- Has a strong understanding of the customer sales cycle and process. Jointly develops sales strategies in collaboration with account managers. Knowledge and application of KLA sales processes (Value/People, SPIN, etc).
- Able to mentor/coach/develop engineers and setup the goal which not only match business scope but also motivate team members.
- Conducting in-depth characterization and feature improvement in collaboration with different functional teams (example Product market/Program/Systems/Algorithms)
- Leading large Apps projects including negotiating for resources, e.g. characterization, beta testing, and gap analysis
- Strong background in semiconductor process technology, experienced knowledge of semi-conductor lithography process, and photomask (reticle) fabrication process
- Master degree in Engineering/Science background.
- 4-5 years of experience in mask pattern inspection field, manufacturing or equivalent combination of education and experience in process or applications engineering.
- Good presentation and proficient in project management skill.
- Able to work under stress, full of energy to own the team and able to confront multi-level challenges.
- Deal with things proactively with accountability and insightfulness.