User Interface Designer, Client Training and Education
Mastercard
- Taipei City
- Permanent
- Full-time
Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information, and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs, and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.
Within Mastercard Advisors, the Client Training and Education (CTE) team is responsible for training and onboarding clients on our platforms and services. Specifically, CTE maintains a world-class eLearning platform that incorporates the latest technology and develops best-in-class eLearning courses to provide clients with a comprehensive learning experience. In addition, CTE designs and delivers immersive onsite training and education programs to onboard clients and teach best practices.Your Responsibilities
The User Interface (UI) Designer is a team member who actively contributes to delivering training and education for Mastercard Advisors clients.
- Contribute towards the development of eLearning training programs for large, strategically important global clients from a central delivery hub
- Obtain information from multiple sources, collate, analyze, and convert information to develop visually-effective web pages, interactive activities, and other training materials
- Apply a range of graphic design and eLearning techniques to effectively construct Learning Management System websites and develop training courses
- Plan, organize, and structure own work to manage time and effort effectively within project timeline expectations
- Bachelor’s degree or equivalent qualification
- UI/Graphic Design major or relevant coursework, or at least three years of relevant work experience
- Strong knowledge of HTML, CSS, and JavaScript in addition to experience working with graphic design or eLearning creation tools like Articulate Storyline or Adobe Creative Suite
- Professional-level English language capability
- Portfolio preferred but not required