Graphic Designer, Client Training and Education

Mastercard

Taipei City
Permanent
Full-time

13 days ago

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummaryGraphic Designer, Client Training and EducationGraphic Designer, Client Training & Education – Mastercard AdvisorsAll About Us
Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information, and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs, and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.
Within Mastercard Advisors, the Client Training & Education (CTE) team is responsible for training and onboarding clients on our platforms and services. Specifically, CTE maintains a world-class eLearning platform that incorporates the latest technology and develops best-in-class eLearning courses to provide clients with a comprehensive learning experience. In addition, CTE designs and delivers immersive onsite training and education programs to onboard clients and teach best practices.Your Responsibilities
The Graphic Designer is a team member who actively contributes to delivering training and education for Mastercard Advisors clients.

Contribute towards the development of eLearning and onsite training programs for large, strategically important global clients from a central delivery hub
Obtain information from multiple sources, collate, analyze, and convert information to develop effective visual presentations, animations, and other training materials and programs
Apply a range of graphic design and eLearning techniques to effectively construct lessons and develop training resources
Plan, organize, and structure own work to manage time and effort effectively within project timeline expectations

All About You

Bachelor’s degree or equivalent qualification
Graphic Design major or relevant coursework, or at least three years of relevant work experience
Experience working with Adobe Creative Suite, Articulate Storyline, or other graphic design and eLearning creation tools
Strong knowledge of Microsoft PowerPoint
Professional-level English language capability
Portfolio preferred but not required

Key Words: Graphic Designer, eLearning Specialist, Training ConsultantCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard

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