Strategy KAM Manager

Novartis

  • Taipei City
  • Permanent
  • Full-time
  • 2 months ago
Job Description Summary To lead key account data analysis and reporting, enabling strategic decision-making and perfor-mance tracking. This role collaborates closely with the KAM managers and cross-functional part-ners to develop and execute account strategies, manage multi-channel discount plans, enhance business profitability and sustainability, and deliver innovative, stakeholder-focused solutions that support Novartis' overall objectives.Job Description
  • Major accountabilities:
  • Discount Planning:
  • Conduct account- and brand-level discount analysis to ensure pricing aligns with market needs and portfolio goals.
  • Design and monitor discount models across channels (e.g., hospitals, GPs, DS, wholesalers) to optimize profitability and sustainability.
  • Track PPM status and ensure compliance with internal policies and external regulations.
  • Account Collaboration:
  • Develop and execute strategic plans for key healthcare accounts based on customer insights, market trends, and competitive landscape.
  • Drive long-term engagement initiatives to strengthen partnerships.
  • Ecosystem Partnership & Value Proposition:
  • Act as the primary contact for key accounts and build trusted relationships with senior stakeholders.
  • Identify growth opportunities and introduce innovative, tailored solutions.
  • Align Novartis offerings with evolving healthcare system needs (e.g., Innovative treatment, advanced clinical trials).
  • Cross-Functional Collaboration:
  • Partner with local and global teams (e.g., Finance, Market Access, Medical, Marketing) to deliver integrated, customer-centric solutions.
  • Support KAM Strategic Lead to prepare regular account reviews to ensure alignment with therapeutic area goals.
  • Market Intelligence:
  • Monitor healthcare policies, regulatory changes, and competitor activities to inform strategy.
  • Leverage insights to maintain Novartis’ competitive edge and trusted reputation.
  • Ensure team to work within Integrity & Compliance with all company policies.
Key performance indicators:
  • Delivery of key accounts business results, including key accounts sales and pricing strategy development to mitigate price erosion
  • Build strategic partnership with Key Accounts that deliver current and future business opportunities
  • Develop KAM strategies that meet customer needs and are effectively resourced across all functions
Minimum Requirements:
Work Experience:
  • Bachelor degree or above major in Business administration, Finance, Life Sciences, Healthcare related Marketing, MBA is a plus
  • At least 3 years of experience in Product Manager OR Key Account Management OR Pricing Management OR Strategic Partnerships, or Business Development within the pharmaceutical industry.
  • Strong data planning, analysis and excel, power BI ability to generate business case report or proposals.
  • Proven experience managing complex discount strategies across accounts, brands, and distribution channels.
  • Ability to work with financial models and analyze impact of pricing and discount decisions.
Languages :
  • Fluent in English speaking, writing and reading
  • Mandarin is a must.
Skills Desired Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, Crm (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Process Knowledge, Revenue Growth, Selling Skills, Team Collaboration, Value Propositions

Novartis

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