KYC Operations Specialist, Taiwan
Citigroup
- Taipei City
- Permanent
- Full-time
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
- We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
- Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
- Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
- Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
- Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
- Complete KYC Record incorporating local regulatory requirements / Global Standards and policies
- Take responsibility for KYC Record and associated documentation completion from initiation to approval
- Maintain KYC work flow tool current and be able to demonstrate work carried out
- Report workflow progress to supervisor
- Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
- Update workflow database regularly throughout the day
- Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
- Escalate any negative news and high risk cases to RM/PAM/AML Compliance department
- Assist in departmental projects as required
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Co-operative, proactive with high sense of responsibility & teamwork
- Ability to work under pressure and in a volatile environment
- Attention to details with high accuracy in work; Strive for process improvement.
- Display the ability to prioritize effectively in order to meet routine processing deadlines
- Flexible enough to work as per Business timings.
- Bachelor's degree/University degree