Senior SAP manager

Taipei City
Permanent
Full-time

2 months ago

Job Description:The SAP Business Manager is a strategic role responsible for overseeing the successful implementation, optimization, and ongoing management of SAP solutions to meet the organization's business objectives. This role bridges the gap between business stakeholders and IT, ensuring that SAP applications effectively support and enhance business processes. The SAP Business Manager will lead a team, manage resources, drive continuous improvement initiatives, and ensure that SAP investments deliver maximum value. This may involve aspects of project and program management, business process analysis, and strategic alignment of SAP functionalities with overall business goals.Key Responsibilities:

Strategic Alignment & Leadership:

Collaborate with business leaders and stakeholders to understand business requirements, challenges, and strategic goals.
Develop and execute a roadmap for SAP solutions that aligns with the overall business strategy.
Provide leadership and direction to SAP teams, including functional analysts, technical developers, and project managers.
Act as the primary point of contact for business stakeholders regarding SAP-related matters, managing expectations and ensuring clear communication.
Oversee the governance of SAP systems and processes.
SAP Implementation & Project/Program Management:

Lead and manage the full lifecycle of SAP projects, including new implementations, upgrades, and enhancement initiatives.
Define project scope, goals, deliverables, timelines, and budgets in collaboration with stakeholders.
Coordinate internal resources, third-party vendors, and consultants to ensure project objectives are met.
Monitor project progress, identify and mitigate risks and issues, and provide regular status updates to senior management.
Ensure projects are delivered on time, within scope, and within budget, adhering to quality standards and best practices (e.g., SAP Activate methodology).
Business Process Optimization & Improvement:

Analyze existing business processes and identify opportunities for improvement and automation using SAP solutions.
Work with business process owners and subject matter experts to design and implement optimized SAP-enabled business processes.
Ensure SAP solutions adhere to best practices and maintain a "clean core" principle where possible, while still meeting business needs.
Monitor Key Performance Indicators (KPIs) to track the effectiveness of implemented processes and drive continuous improvement.
Team Management & Development (if applicable):

Manage, mentor, and develop a team of IT professionals responsible for implementing and supporting SAP applications.
Foster a collaborative and high-performing team environment.
Conduct performance reviews and support the professional development of team members.
Stakeholder & Vendor Management:

Establish and maintain strong relationships with key stakeholders, including department heads, business unit leaders, and end-users.
Manage relationships with external SAP vendors, consultants, and service providers.
Liaise with SAP and its ecosystem for updates, support, and strategic alignment.
Change Management & Training:

Develop and implement change management strategies to ensure smooth adoption of new SAP functionalities and processes.
Oversee the development and delivery of training programs and materials for end-users.
Budget & Resource Management:

Manage the budget for SAP-related activities, including projects, licenses, and support.
Ensure efficient allocation and utilization of resources.

Required Skills and Qualifications:

Education & Experience:

Bachelor's or Master's degree in Business Administration, Information Technology, Computer Science, or a related field.
Proven experience (typically 5-10+ years) in managing SAP projects, programs, or as an SAP Business/Functional Manager.
Strong understanding of various SAP modules (e.g., FI/CO, SD, MM, PP, SCM, HCM, ARIBA, BTP) and their integration points. Experience with SAP S/4HANA is highly desirable.
Demonstrated experience in leading cross-functional teams and managing complex SAP initiatives.
Experience with both Agile and Waterfall project management methodologies.
Technical & Functional Skills:

In-depth knowledge of SAP architecture, implementation methodologies, and best practices.
Proficiency in business process analysis, design, and re-engineering.
Understanding of SAP landscape management, including development, QA, and production environments.
Familiarity with project management tools (e.g., MS Project, JIRA).
Experience with data migration and integration concepts within an SAP environment.
Soft Skills:

Excellent leadership, communication (written and verbal), and interpersonal skills.
Strong analytical, problem-solving, and decision-making abilities.
Ability to effectively manage multiple priorities and work under pressure.
Strong stakeholder management and influencing skills.
Strategic thinking and a results-oriented mindset.
Excellent organizational and planning skills.
Ability to translate complex technical concepts into business terms.

Desirable Qualifications:

PMP, PRINCE2, or other relevant project management certifications.
SAP certifications in relevant modules or S/4HANA.
Experience in a specific industry relevant to the organization.
Experience with SAP Business Development, including license and service sales (if the role has a commercial focus).
Knowledge of SAP Solution Manager.

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