HR Operations Director/Associate Director

Applier

Taipei City
Permanent
Full-time

1 month ago

Overview:We are seeking an experienced and dynamic HR Operations Director/ Associate Director to lead our HR operations with a focus on efficiency, effectiveness, and exceptional service delivery. The ideal candidate will possess a strong background in HR Shared Service Center management, payroll operations, HRIS management, and a proven track record in driving HR process improvement initiatives. This role requires excellent leadership skills, strategic thinking, and the ability to collaborate with cross-functional teams to deliver HR services that meet the needs of our organization.Key Responsibilities:Leadership and Strategy:

Provide strategic direction and leadership for the HR Shared Service Center, aligning operations with organizational goals and objectives.
Develop and implement strategies to optimize HR service delivery, improve efficiency, and enhance the employee experience.
Drive a culture of continuous improvement, innovation, and excellence within the HR Shared Service Center team.

HR Shared Service Center Management:

Oversee the day-to-day operations of the HR Shared Service Center, ensuring the delivery of high-quality HR services to internal stakeholders.
Manage a team of HR professionals responsible for various functions, including payroll processing, benefits administration, HR data management, and employee inquiries.
Establish and monitor key performance indicators (KPIs) to track service delivery metrics and ensure business or organization goals are met or exceeded.

Payroll Operations:

Direct payroll operations, including processing payroll accurately and timely, ensuring compliance with all relevant laws and regulations.
Collaborate with Finance and other departments to streamline payroll processes, resolve payroll-related issues, and implement best practices.

HRIS Management:

Oversee the administration and maintenance of the HRIS system, ensuring data integrity, system functionality, and security.
Lead initiatives to enhance the capabilities of the HRIS system, streamline processes, and leverage technology to improve efficiency and decision-making.

HR Process Improvement:

Identify opportunities for process improvement within HR Shared Services, leveraging technology and best practices to streamline workflows and enhance productivity.
Lead cross-functional teams to design and implement process improvements, driving standardization and automation where possible.
Monitor and evaluate the effectiveness of HR processes and systems, making recommendations for continuous improvement.

Qualifications:

Bachelor's degree in Human Resources, Business Administration, Accounting or related field
8+ years of progressive experience in HR Shared Service Center management, with a focus on payroll operations, HRIS management, and process improvement.
Strong understanding of HR processes, policies, and best practices.
Demonstrated leadership experience, with the ability to inspire and motivate teams to achieve results.
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.

Applier

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