Document Control Specialist

Taipei City
Permanent
Full-time

27 days ago

Why VerifoneFor more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.Job Profile SummaryDocument Control Specialist: Implements and maintains an Engineering Change Notice System (including Engineering Change Order (ECO), Manufacturing Change Order (MCO), Design Deviation Document (DDD), Technical Hold (TH), (Manufacturer Change Request (MCRCS, MCRMR). These changes will include product improvements, repairs, and new product development. Coordinates the interaction between engineering, manufacturing, field operations, and marketing to ensure appropriate changes are documented.About the roleVerifone Document Control Specialists are responsible for the receiving, reviewing, routing and eventual processing of all incoming Change Requests & Orders in accordance with the VeriFone Change Control Board.Their primary role is to ensure optimum efficiency of all necessary design documentation changes within the business, and to provide subject matter expertise to those involved.What you'll do

Review Change Requests/Orders with an ability to interpret requirement vs action
A knowledge of Change Request/Order differences, purposes, and impact
Experience of Products, BoMs, Parts, Documents, and Revisions
Ability to provide process and PLM training to both internal and external customers
Working with all levels of to define necessary Change requirements
Ability to analyse/transform data into simplified graphics to identify trends, root causes, etc.
Ability to produce reports, processes, and procedures where necessary
Act as a key point of contact for all Document Control-related queries
Attend internal/external meetings and present PowerPoint presentations if required
Ability to Travel internationally for periods of time (e.g., 1day to 2weeks)
Ability to proactively project manage technical issues from initiation through to closure

What qualifications will you need to be successful?Essential

Strong experience (5-8 years) in Document Control or a similar role
Experience using Agile PLM & Oracle or a similar PLM & Oracle system
Fluent with standard Microsoft Office applications (Outlook, Excel, PowerPoint, Word)

Desirable

Other relevant experience, in either the industry or advertised role
Degree level education

Behaviours

Excellent communication skills - oral and written, in person, by phone and email essential
Keen to bring and share experience and knowledge with other Document Control Specialists
Must be able to multi-task, innovate and influence
Must be proactive and keen to take on responsibility
Must be meticulous with an attention for detail

Our ComittmentVerifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Verifone

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