CSR Customer Consulting Senior Specialist (Tainan)

Tainan City
Permanent
Full-time

1 month ago

As a CSR Customer Consulting Senior Specialist, you will be responsible for managing and responding to customer inquiries related to Corporate Social Responsibility (CSR), including sustainability, ethical sourcing, labor practices, and environmental compliance.Tainan TaiwanFull-timeBizLink International Corp.(TN)Key Responsibilities:

Respond to sales needs, including quotation, delivery time, and cost analysis.
Communicate closely with other units (such as Sales, PMC, MFG, PE, etc.) to coordinate and handle customer-related issues.
Take the initiative to contact important customers and continuously track customer satisfaction and needs.
Customer order managementSAP system order creation, material and production scheduling follow-up, shipping system maintenance, and invoice issuance.
Manage customer FCST, prepare material preparation plans, track customer orders, and discuss order shipment plans with customers and sales staff every week.
Assist in guiding and training new CSR specialists and help improve the overall service capabilities of the team.
To handle matters assigned by the supervisor.

Job Requirements

Handle customer needs carefully and patiently.
Be highly proactive, respond to customer feedback immediately and internally, and reply to customers quickly.
Good communication skills.

Come join usBizLink is looking for the best & brightest talentNo matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.

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