You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. As part of your responsibilities you will be required to: Provide day to day technology directions within Storage system Operational support escalation Incident management and problem management Project execution Innovation Continually improves operations through routine monitoring of system performance metrics and proactive actions. Reviewing of system log files, trend analysis, configuration, incident and problem management processes. Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies. Ensures architectural consistency and provides technical direction through roadmap process, knowledge management, disaster recovery plan development and testing. Creating all the necessary documentation for any changes in the environment or innovative technology deployments as reference architecture for the global operation team.
