Business Function:Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Description:l Handling and communication of disputed credit / debit card customer accounts.l correspondence and communication with international card-issuing organizationsl Data review, filing, document charging, and cross-department communication.l Other tasks assigned by supervisors.