Coupang Taiwan] Senior, Data Analyst(Retail Operations)

Taipei City
Permanent
Full-time

16 days ago

Company IntroductionCoupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”Team DescriptionThe Customer-Centric Planning team is looking for a senior Business Analyst that enables active and fast drives, providing customer Insights analysis, manage risks and opportunities for improving customer experience (CSAT), and ultimately supporting company-wide strategic decisions. This role requires an individual with excellent attention to details, a knack for operational process planning, analytical capabilities, and strong business acumen. You must be comfortable operating in ambiguous environments and have ownership to identify and lead stakeholders to implement solutions to streamline and accelerate a wide range of business processes. An individual would succeed in this role when you're a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence.What You Will Do

Support business decisions with data
Improve existing processes and develop and manage new metrics

Basic Qualifications

Minimum 3 years of data analytics experience
Proficient SQL experience and competence (SQL coding test required)
Experience in business intelligence reporting and dashboarding using Tableau or Power BI
Able to multi-task with judgement in prioritising work to meet the fast-paced business environment

Preferred Qualifications

Experience working in the e-commerce or internet services industry

Experience with Python, R or other programming languagesRecruitment Process and OthersRecruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

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