
Technical Engagement Manager
- Hsinchu City
- Permanent
- Full-time
- Customer Engagement: Defines and executes customer specific product penetration, positioning, and market share strategies. Develops relationships with key customer technical buying influences and has a deep understanding of leading edge process and metrology technology.
- Collaborates with the Divisional Marketing and Engineering teams and Home team to position and deliver differentiated product value and resolve customer issues.
- Works jointly with the BU and Service teams to execute PSA objectives.
- Has a strong understanding of the customer sales cycle and process. Jointly develops sales strategies in collaboration with account managers. Knowledge and application of KLA sales processes (Value/People, SPIN, etc).
- Able to mentor/coach engineers and can inspire and motivate team member
- Strong background in wafer process flow.
- 5 years IC/Fab experience with KLA tool knowledge.
- Good Mandarin/English interpersonal skills.
- B.A./M.S. in Engineering/Science background.
- Good presentation and proficient in project management skill.
- Good business acumen with understanding of customer technical issue with customer-focus.
- Able to work under stress, full of energy to own the team and able to confront multi-level challenges.
- Excellence in leadership and execution.
- Deal with things proactively with accountability and insightfulness.