Business Analysis Manager

HSBC

  • Taipei City
  • Permanent
  • Full-time
  • 1 month ago
Job Advert DetailsAs part of the world's leading international bank, HSBC Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, HSBC Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.The role holder will be responsible for analysis and communication of business and system requirements, perform testing on the system deliverables to ensure the acceptance level for users, and provide business analysis support in core Global Trustee and Fiduciary Services (“GTFS”) systems. The role is aligned to the GTFS Product Delivery team and will work with colleagues and internal customers globally as well as in Taiwan.GTFS utilize a number of core platforms which need to be supported on a BAU basis. The successful candidate will be expected to gain knowledge of these platforms and their configuration to allow them to operate at SME level to support the global GTFS Operations teams to meet their SLA's, client and regulatory obligations. This support role will include day to day monitoring tasks as well as issue investigation and resolution.The successful candidate will also support project activity within the GTFS Product Delivery team to allow efficiencies to be realized and future state technology to be leveraged to deliver our business objectives. The candidate will develop an in-depth knowledge in the CRIMS and other surround platforms and will be expected to be able to become proficient in other platforms utilized by GTFS as our business evolves.Job content:
  • Support GTFS operational processing platforms (such as CRIMS) - this support will include managing system upgrades, migration projects, new client onboarding, report development & support on a BAU basis
  • Manage projects to achieve objectives within scope, deliver within budget and deadline
  • Closely communicate with stakeholder groups including project, operational and IT teams
  • Liaise and communicate with global stakeholders to understand their requirements and articulate solutions
  • Raise issues and opportunities to drive the organization for excellent
  • Propose recommendations and seek supporters from stakeholder groups
  • To manage operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
  • Good analytical and problem solving ability with sufficient working knowledge of information technology such as SQL and Microsoft office programming
Qualifications
  • Degree holder in computer science, accounting, finance, science, technology, engineering or mathematics or related discipline with demonstrated experience in the relevant operation areas
  • Experiences in Business analyst/Project management with demonstrated interest in application change management and support and problem resolution.
  • Excellent knowledge and practical working experience in project management and system implementation
  • Good knowledge of Securities Services products and services, preferable experience working in an environment servicing institutional clients
  • Good knowledge of fund contracts, prospectuses and other relevant mandate specific documentation
  • Good knowledge in finance and investment or system development
  • Practical working experience with Fund Accounting/Administration and/or investment compliance system/products is an advantage
  • Able to work under pressure with effective organizational, team and time management skills
  • Observant, detail conscious, analytical, self-motivated and proactive
  • A logical and analytical mind-set with excellent interpersonal and communication skills.
  • Fluent written and spoken English
License
  • Proficiency Test for Trust Operations Personnel - Level 3 (信託業管理人員)
  • Internal Control & Internal Audit License (銀行內部控制與內部稽核測驗)
  • Basic Test on Financial Markets and Professional Ethics (金融市場常識與職業道德)
  • Examination for associated persons of securities investment trust and consulting enterpris (證券投資信託事業證券投資顧問事業業務人員)
  • A relevant project management or business/functional analysis certification such as Project Management Professional (PMP)® Certification from PMI or PMI Agile Certified Practitioner (PMI-ACP)®
Skills
  • Knowledge / Exposure to production support and service request management
  • Knowledge of Institutional funds and financial instruments
  • Have good knowledge and understanding of accounting principles
  • Good Knowledge and understanding of CRIMS, Unity2, Multifonds, Icon
  • Have good knowledge and understanding of NAV accounting process
  • Knowledge of fund migration process and ability to contribute to a successful business implementation process in on boarding of new funds
  • Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and ETF with position in customer services are definitely an advantage
  • Hands-on experience in Microsoft Office programming and automation (VBA in MS Access and MS Excel) would be an added advantage
  • GPAD covered

HSBC