Training Manager - Taiwan

• Engage key stakeholders in Taiwan including Country Manager, Category Lead, People Experience, etc to provide consultation and advice for organizational learning strategy and priorities
• Develop, design, and deliver engaging training interventions for customer-facing commercial colleagues using diverse methods
• Lead or co-lead moderately complex projects, effectively managing time and resources
• Master multiple delivery modalities to deliver training programs within budget, addressing identified capability needs
• Coordinate brand trainings with subject matter experts, set performance standards, and establish a training certification process to ensure critical capabilities are certified
• Ensure business requirements are met through efficient and valued customer-facing training services, while monitoring the budget
• Establish regular touch points to discuss field coaching observations and accordingly build/implement the appropriate training sustainability solutions.
• Drive the change management of Pfizer ecosystems (tools and processes) to EM standards in conjunction with the BU heads and other CLT stakeholders.
• Make use of training evaluation tools and partner with the business to discuss training metrics, outcomes and generate insights for continuous improvement.
• Ensure compliance of training content/activities and approval system is followed with the proper documentation in place. Monitor the adherence to streamlined local review and approval of learning materials
• Seeks opportunities to streamline Training delivery. Set performance standards and establish/document training certification process to ensure all trainees are certified on critical capabilities that enable them to manage successful customer facing interactions.
• Contribution to the EM & ICO Training strategy

• Provide local market insights to the global and EM learning strategy teams to ensure the global offering meets the complex local requirements.
• Co-develop with GCET to design and deliver brands, commercial skills, systems and tools training interventions for customer-facing commercial colleagues using multiple and mixed methods to engage the modern learner.
• Contribute to the development of the training Operating Plan to agree key training priorities in line with the business needs, and secure budget.
• Secure alignment of the Taiwan Training activities to the ICO & EM Training strategy.
• Make decisions to resolve moderately complex problems, develop new options, and operate independently in ambiguous situations
• Work independently on assignments, seeking guidance on unusual or complex problems

• Applicant must have a minimum bachelor's degree with at least 5 years of experience in Training or transferable experience
• Evidence of successful cross-functional & cross-cultural working and ability to collaborate
• Evidence of a Leadership style that results in a positive impact on colleagues at all levels and disciplines
• Experience of presenting and working at a BU Leadership level or Regional and Global Brand team level
• Proven track record in change management and strategic leadership and consultative partnering abilities with evidence of problem solving and decision making to positively impact business results
• Proficiency in LMS and Learning technology

• Science background with relevant pharmaceutical experience
• Demonstrated experience in handling multiple projects simultaneously
• Proficiency in working within a matrix structure
• Strong analytical and problem-solving skills
• Strong leadership and mentoring abilities
• Adaptability and flexibility in a fast-paced environment

Pfizer