Staff Field Application Engineer

Neihu, Taipei City
Permanent
Full-time

2 months ago

Job Description/RequirementThe Hardware Field Application Engineer is a customer-facing technical support role from pre-sales to post-sales, responsible for pitching Broadcom Ethernet switch/PHY/optics solutions, driving system architecture discussions, creating strategic plans to win customer projects and assisting customer board/system validation.Scope of work

Technical role for pre-sales activities

Regularly communicate with customers about Broadcom product updates and new features
Identify and win strategic opportunities with Sales and BU resource
Propose Broadcom solutions as per customer requirements and market trends

Technical role for post-sales activities

Assist pre-design simulation and Q&A
Review customer hardware schematics and layout design
Support customer board bringing-up and system validation
Drive customer designs to production
Debug and troubleshoot manufacturing and field issues

Understand customer applications, requirements and plans. Help product marketing team to define right products for targeted applications/markets.

Work with hyperscaler/OEM/ODM customers and BU’s technical teams on a daily basis

Manage customer projects and provide deep-dive reports from technical and business perspective

Develop and maintain constructive relationships with customer engineers, technical leads and product marketing and manufacturing staff to gain insights to the workings of customer business

Collect market dynamics and intelligence for sales and BU to set right objectives and strategies

Qualifications / Requirements

Bachelor’s degree or higher in EE
8+ years working experience in hardware development of Ethernet switches/routers
Familiar with network architecture of modern hyperscale data center
Familiar with network protocols such as ROCE, TCP/IP, ECMP, tunneling and 1588
Familiar with IEEE802.3 Ethernet standards and OIF CEI-112G/224G specifications
Good knowledge of Ethernet physical layer from 1G to 800G is a must
Good knowledge of simulation tools for signal and power integrity is a must
Good knowledge of IEEE1588 is a must
Meet, talk and stay with customers for technical and business discussions
Strong verbal and written communication skill in English and Mandarin
Able to travel on demand
Experience with Broadcom Switch/PHY/DSP products is preferred
Experience with Broadcom switch SDK and CLI is a plus
Firmware experience is a plus
Good knowledge of PoE is a plus
Good knowledge of optical communication is a plus

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

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