Service Sales客服業務-臺北
Konecranes
- Taipei City
- Permanent
- Full-time
As a Service Sales you will be part of our ISE organization, and you are responsible for “the service area operation and promotion of sales of service contracts, refurbishment and parts to ensure the achievement of orders and service sales targets”.Your key responsibilities主要職責:
- Implement sales strategy for assigned location(s) so as to promote the sales, securing and maintenance of service contracts in order to meet the orders and sales targets.
- Monitor and review periodic service sales performance for assigned location(s) to ensure orders and service sales targets are achieved.
- Implement refurbishment sales strategy for assigned location(s) in order to meet refurbishment orders and sales targets.
- Implement parts sales strategy for assigned location(s) in order to meet parts orders and sales targets.
- Review and/or prepare quotations and tenders, and negotiate terms based on levels of authority and ensure that quotations meet the company's profitability targets and contract terms.
- Follow up with customers and coordinate with Finance & Admin Department to ensure timely invoicing and prompt collection of overdue debts.
- Monitor the efficient execution of all service jobs in assigned location(s) based on timeline, quality and profitability.
- Check and follow up on warranty claims from customers to fulfill contractual warranty obligations and communicate with principals on technical & service problems when required.
- Ensure that MDTW Quality Manual under Service in the QMS System is periodically reviewed and updated as and when necessary.
- Any other duties as directed.
We offer you a diverse environment with a high focus on developing the best products. As a world-leading trademark Konecranes offers a variety of opportunities of personal development for all employees. We put trust in our people and believe that each and every one of us makes a difference.
Learn more about Konecranes as an employer and what your future colleagues have to say by checking career stories in Youtube https://www.youtube.com/watch?v=AklPBQd_p0I&t=1s or our site www.konecranes.com in Careers: Meet our people.What should you bring? 任職要求
- Degree in Mechanical Engineering or related field
- At least 4 year(s) of working experience in the related field experience
- Product Knowledge, Sales Costing Skills, Contract Management
- Selling Skills & Sales Negotiation Skills
- Microsoft Office, SAP-CS,CRM
- Leading & Supervising, Working with people
- Delivering results and meeting customer satisfaction
- Communication Skill, basic English Skill
We welcome you to apply via our career site as soon as possible. We appreciate early applications and reserve a right to finalise the recruitment process once the suitable candidate for the role has been identified.Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.